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Walking and talking customer centricity
Written by ClaytonDigital transformation holds the key to driving exceptional customer experiences. Yet, realizing both customer and business value is tough. Some companies ..
Digital transformation holds the key to driving exceptional customer experiences. Yet, realizing both customer and business value is tough. Some companies ..
In previous blogs we’ve looked at how combinatorial technologies are creating disruption and opportunity. The challenge for carriers is that the change ..
Blockchain dominates financial services news headlines today with many of the world’s leading banks and capital market firms already beginning to investigate ..
A growing number of insurtech start-ups are looking to partner with traditional carriers rather than topple them. Closer co-operation between emerging ..
When advanced analytics burst onto the scene several years ago, it was primarily the purview of actuaries and analysts, allowing many of us to ignore the science ..
My mother was so loving. She was also my best friend and my rock. I had a great childhood. My mom was the educational director at the local nature center, ..
If you think your retirement is going to look like your parents’ or grandparents’ retirement, think again. Here are three things you should be considering: ..
My wife and I went tandem bungee jumping together on our honeymoon. There’s something about an adrenaline rush like that that gets you thinking about ..